Direct Workwear Earns Gold Standard Recognition for Outstanding Customer Service
6th Feb 2025
A Mark of Excellence in Customer Satisfaction
At Direct Workwear, delivering high-quality products and outstanding customer service is at the core of what we do. That’s why we’re proud to announce that we have been awarded the Feefo Gold Trusted Service Award 2025—a recognition that highlights our commitment to providing a first-class experience for our customers.
Unlike industry-nominated awards, this accolade is based solely on genuine customer reviews collected by Feefo, the UK’s leading provider of verified consumer feedback. This makes it a true reflection of the trust and satisfaction of our customers.
What Does the Feefo Gold Trusted Service Award Represent?
The Feefo Gold Trusted Service Award is given to businesses that have:
✅ Collected at least 50 verified customer reviews in 2024
✅ Maintained an average service rating of 4.5 stars or higher
✅ Consistently delivered high-quality customer experiences
With more choice available to consumers than ever before, great service is key to standing out. This award provides extra confidence to our customers, assuring them that Direct Workwear is committed to reliability, quality, and customer satisfaction.
Recognition from Feefo
Tony Wheble, CEO of Feefo, commented:
“It’s fantastic to see businesses like Direct Workwear earning the Feefo Gold Trusted Service Award. This achievement is based on genuine customer sentiment, demonstrating the importance of providing excellent service. Direct Workwear has shown a strong commitment to listening to customers and acting on their feedback, which is what sets them apart.”
A Thank You to Our Customers
We’d like to express our appreciation to all our customers who took the time to leave feedback. Your reviews help us continue to improve our service and ensure we are delivering the best possible experience.
As we move into 2025, we remain focused on providing high-quality workwear, great value, and excellent customer service. We look forward to building on this success and continuing to support our customers in the year ahead.
About Feefo
Feefo is a leading UK-based customer reviews and insights platform that helps businesses understand customer sentiment and improve their services. By collecting only verified reviews, Feefo enables brands to build trust and refine their offerings. With 96% of consumers relying on reviews before making a purchase, Feefo plays a key role in connecting businesses with their customers.
For more information, visit: www.feefo.com
About Direct Workwear
Direct Workwear is a UK-based supplier of high-quality workwear and corporate clothing, providing durable and reliable solutions for various industries and professions. Our extensive range includes uniforms, safety gear, and personalised apparel, ensuring businesses and individuals receive the best in protection and comfort. With a strong focus on customer satisfaction and product excellence, we have built a reputation as a trusted provider of workwear solutions across the UK.